Terms of Service
These Terms of Service govern your use of EDOM Electronics' website, products, and B2B procurement services. Please read carefully before placing any inquiry or order.
Important Notice: By accessing this website, submitting an inquiry, placing a purchase order, or engaging in any business transaction with EDOM Electronics Co., Ltd., you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of our services immediately.
Definitions
For the purposes of these Terms of Service, the following definitions apply:
- "Company"
- Refers to EDOM Electronics Co., Ltd., a manufacturing enterprise registered and operating in Shenzhen, Bao'an District, People's Republic of China.
- "Client" / "You"
- Any individual, business entity, distributor, OEM manufacturer, or representative who accesses the website, submits an inquiry, or enters into a commercial transaction with the Company.
- "Services"
- The manufacturing, supply, customization, and delivery of electronic connectors, wire harnesses, cable assemblies, and related OEM/ODM products, as well as pre-sales technical consultation and after-sales support.
- "Products"
- All physical goods manufactured or supplied by the Company, including but not limited to wire harnesses, PCB connectors, cable assemblies, overmolded components, and alternative electronic components.
- "Order"
- A confirmed purchase order, proforma invoice acceptance, or written agreement between the Client and the Company specifying product specifications, quantities, pricing, and delivery terms.
- "Alternative Components"
- Products designed and manufactured to be functionally equivalent to original branded components, meeting equivalent or superior technical specifications, but not produced by the original equipment manufacturer.
Service Terms
2.1 Scope of Services
EDOM Electronics provides B2B manufacturing and supply services exclusively. Our services include product quotation, technical consultation, sample production, prototype confirmation, trial orders, and mass production fulfillment. All services are conducted on a business-to-business basis and are not available to end consumers.
2.2 Inquiry & Quotation Process
Submission of an inquiry through any channel -- including website forms, email, or direct communication -- does not constitute a binding order. Quotations issued by the Company are valid for thirty (30) calendar days from the date of issuance unless otherwise stated in writing.
The Company reserves the right to decline any inquiry or order at its sole discretion without obligation to provide explanation.
2.3 Sample & Prototype Policy
Technical samples and prototypes are produced based on Client-provided drawings, specifications, or reference samples. The Client is responsible for confirming sample approval in writing before authorizing trial or mass production. The Company will not be held liable for production non-conformance arising from incomplete, ambiguous, or inaccurate specifications provided by the Client.
Note: Sample costs may apply depending on complexity. Sample fees are typically credited against confirmed mass production orders. Please confirm sample terms during the quotation stage.
2.4 Lead Time & Delivery
Lead times are estimated following specification confirmation and drawing approval, and are provided in good faith based on current production capacity. The Company shall not be held liable for delays caused by force majeure events, including but not limited to natural disasters, government actions, supply chain disruptions, or international logistics delays. All delivery dates are approximate unless expressly guaranteed in a written agreement.
2.5 Warranty
The Company provides a two (2) year limited warranty from the date of delivery for defects attributable to manufacturing quality under normal use conditions. This warranty does not cover damage resulting from improper installation, unauthorized modification, misuse, overvoltage, mechanical damage, or use outside specified environmental parameters.
User Responsibilities
As a Client or website user, you agree to the following responsibilities when engaging with EDOM Electronics' services:
Accurate Information
You must provide accurate, complete, and up-to-date technical specifications, drawings, contact details, and business information. Errors or omissions in provided specifications that lead to production non-conformance are the Client's responsibility.
Lawful Use
You agree to use our products and services only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations, including export control laws.
Timely Communication
You are responsible for responding to sample approval requests, design confirmation inquiries, and payment notifications within agreed timeframes. Delays caused by unresponsive communication will not be attributed to the Company.
Authorized Representatives
Individuals submitting orders or entering into agreements on behalf of a business entity represent and warrant that they have the legal authority to bind that entity to these Terms of Service.
Compliance Verification
It is the Client's sole responsibility to verify that ordered products comply with the regulatory, safety, and certification requirements applicable in the destination country or end-use application, including CE, FCC, UL, and similar standards.
No Misrepresentation
You must not misrepresent the intended application, end-user, or destination of any products ordered from EDOM Electronics. Misrepresentation that results in regulatory or legal violations will be the sole liability of the Client.
Orders & Payment
4.1 Order Confirmation
An order is considered confirmed only upon the Company's written acceptance of a purchase order or proforma invoice signed by both parties. The Company reserves the right to cancel or modify orders in the event of material changes to specifications, pricing discrepancies, or production feasibility issues, with prompt notification to the Client.
4.2 Payment Terms
Standard payment terms are T/T (Telegraphic Transfer) with a 30% deposit upon order confirmation and 70% balance prior to shipment, unless otherwise agreed in writing. The Company accepts payments in USD and EUR. All bank charges and transfer fees are the responsibility of the Client.
4.3 Cancellation & Modification
Order cancellations or modifications must be submitted in writing. Cancellations after production commencement may incur charges proportional to work completed and materials consumed. Custom tooling, mold costs, and pre-production engineering costs are non-refundable once work has commenced.
Intellectual Property
5.1 Company Intellectual Property
All content on this website -- including but not limited to text, graphics, logos, product photographs, technical documentation, engineering drawings, and software -- is the exclusive property of EDOM Electronics Co., Ltd. or its content licensors and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, modification, or commercial use of any Company materials is strictly prohibited.
5.2 Client-Provided Designs
When Clients provide drawings, designs, specifications, or proprietary technical information for OEM/ODM production, the Client retains full ownership of such intellectual property. The Company will use Client-provided information solely for the purpose of fulfilling the agreed order and will not reproduce, share, or commercialize such designs without explicit written consent from the Client.
5.3 Third-Party Trademarks
References to third-party brand names, part numbers, or trademarks (e.g., JST, Molex, TE Connectivity, Amphenol) are made solely for the purpose of cross-reference identification and compatibility description. EDOM Electronics is not affiliated with, endorsed by, or a licensed distributor of these brands. All referenced trademarks remain the property of their respective owners.
5.4 Tooling & Mold Ownership
Custom tooling, molds, and fixtures produced at the Client's expense for dedicated OEM production remain the intellectual property of the Client upon full payment of tooling costs. Such tooling will be retained at the Company's facility for production purposes and will be transferred or destroyed upon written request after the conclusion of the business relationship.
IP Protection Commitment
EDOM Electronics maintains strict internal policies to protect Client-submitted designs and technical data. All production staff are bound by confidentiality agreements. We do not share Client specifications with third parties or competing customers.
Disclaimer
Important Disclaimer
THE INFORMATION AND SERVICES PROVIDED ON THIS WEBSITE ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
6.1 Technical Information Accuracy
While EDOM Electronics makes every reasonable effort to ensure the accuracy of technical specifications, product descriptions, and compatibility information published on this website or provided in quotations, such information is provided for reference purposes only. Clients are strongly advised to independently verify all technical specifications against their application requirements before placing production orders.
6.2 Website Availability
The Company does not guarantee uninterrupted or error-free operation of this website. We reserve the right to modify, suspend, or discontinue any part of the website or its content at any time without prior notice. The Company shall not be liable for any loss or inconvenience arising from website downtime or content changes.
6.3 Alternative Component Disclaimer
EDOM Electronics' alternative components are designed to be functionally compatible with referenced OEM parts. However, the Company makes no guarantee of identical form, fit, or function in all applications. Clients are responsible for conducting application-specific testing and validation prior to incorporating alternative components into production assemblies or safety-critical systems.
6.4 Third-Party Links
This website may contain links to third-party websites for reference purposes. EDOM Electronics does not endorse, control, or assume responsibility for the content, privacy practices, or accuracy of any third-party websites. Accessing third-party links is at the user's own risk.
Limitation of Liability
To the maximum extent permitted by applicable law, EDOM Electronics Co., Ltd. shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:
- Loss of profits, revenue, business opportunities, or anticipated savings
- Production line downtime, recall costs, or end-product liability arising from component performance
- Data loss, system damage, or business interruption caused by reliance on website information
- Shipping delays, customs clearance issues, or import/export regulatory complications
- Damages arising from force majeure events beyond the Company's reasonable control
In no event shall the Company's total cumulative liability to the Client exceed the total value of the specific order giving rise to the claim. Claims for product defects must be submitted in writing within thirty (30) days of receipt of goods, accompanied by photographic evidence and detailed defect descriptions.
Confidentiality
8.1 Mutual Confidentiality Obligations
Both parties agree to treat as confidential all non-public technical, commercial, and business information disclosed during the course of the business relationship. This includes, but is not limited to, product designs, pricing structures, client lists, production processes, and proprietary engineering data.
8.2 Non-Disclosure Commitment
The Company commits to not disclosing Client-specific information to third parties without explicit written authorization. Clients similarly agree not to disclose the Company's pricing, production capabilities, or proprietary processes to competitors or unauthorized parties.
8.3 NDA Availability
For projects involving highly sensitive designs or proprietary technologies, EDOM Electronics is prepared to execute a formal Non-Disclosure Agreement (NDA) prior to the exchange of confidential technical information. Please contact our sales team to request an NDA template.
8.4 Duration
Confidentiality obligations shall remain in effect for a period of five (5) years following the termination or completion of the business relationship, unless a separate NDA specifies a different duration.
Dispute Resolution
9.1 Good-Faith Negotiation
In the event of any dispute, claim, or controversy arising out of or relating to these Terms of Service or any commercial transaction between the parties, both parties agree to first attempt to resolve the matter through good-faith direct negotiation. The aggrieved party shall provide written notice of the dispute, and both parties shall have thirty (30) calendar days to reach a mutually acceptable resolution.
9.2 Escalation Process
Direct Communication (Day 0-30)
Client contacts EDOM Electronics' sales or quality team in writing. Both parties work toward a mutually acceptable resolution within 30 days.
Senior Management Review (Day 30-60)
If unresolved, the dispute is escalated to senior management of both parties for review and negotiation with the goal of avoiding formal proceedings.
Arbitration (If Unresolved After 60 Days)
Any unresolved dispute shall be submitted to binding arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in Shenzhen, conducted in English, under CIETAC's applicable arbitration rules.
9.3 Governing Law & Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. For matters not subject to arbitration, the parties consent to the exclusive jurisdiction of the competent courts in Shenzhen, Guangdong Province, China.
9.4 Language
These Terms of Service are written in English. In the event of any discrepancy between translated versions and the English original, the English version shall prevail.
Amendments & Updates
EDOM Electronics reserves the right to modify, update, or replace any part of these Terms of Service at any time at its sole discretion. Material changes will be indicated by an updated "Effective Date" at the top of this page.
It is the Client's responsibility to review these Terms of Service periodically. Continued use of the website or continued engagement in business transactions with EDOM Electronics following the posting of any changes constitutes acceptance of the revised Terms of Service.
For active orders in progress, the Terms of Service in effect at the time of order confirmation shall apply unless both parties agree in writing to apply updated terms.
Current Version: 2.1 -- Effective January 1, 2024. Previous versions are available upon written request.
Contact Information
For questions, concerns, or formal notices regarding these Terms of Service, please contact EDOM Electronics through the following official channels:
sales@edom-electronics.com
Response within 24-48 hours
Registered Address
EDOM Electronics Co., Ltd.
Bao'an District, Shenzhen,
Guangdong, China
Legal Notices
Written correspondence only
Mark subject line:
"Legal Notice - Terms of Service"
By engaging with EDOM Electronics, you confirm your agreement to these Terms of Service.
Last reviewed: January 1, 2024 · Version 2.1 · EDOM Electronics Co., Ltd.