Privacy Policy
EDOM Electronics Co., Ltd. is committed to protecting your personal data in compliance with applicable EU and US privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Last Updated: January 1, 2025 | Effective Date: January 1, 2025
Overview & Scope
This Privacy Policy applies to EDOM Electronics Co., Ltd. ("EDOM," "we," "us," or "our"), a manufacturer and exporter of electronic components, connectors, and wire harnesses headquartered in Bao'an District, Shenzhen, China. This policy governs all personal data processed through our website, inquiry forms, email communications, and business interactions with customers, distributors, and business partners.
This policy applies to all individuals who visit our website, submit inquiries, request quotations, or engage with us in any commercial capacity -- including but not limited to procurement officers, engineers, distributors, and traders located in the European Economic Area (EEA), the United Kingdom, the United States, and other jurisdictions.
Data Controller: EDOM Electronics Co., Ltd., Bao'an District, Shenzhen, Guangdong Province, China. For EU/UK data subjects, EDOM acts as the data controller under the meaning of the GDPR.
Information We Collect
We collect only the information necessary to respond to your inquiry, process your order, and fulfill our contractual obligations. The categories of personal data we may collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, job title, company name | Provided by you |
| Contact Data | Business email address, phone number, mailing address | Provided by you |
| Technical / RFQ Data | Part numbers, BOM files, technical drawings, specifications | Provided by you |
| Transaction Data | Order details, invoices, shipping addresses, payment references | Generated during business |
| Usage / Technical Data | IP address, browser type, pages visited, referral source | Automatically collected |
| Communication Data | Email correspondence, inquiry messages, support records | Provided by you |
We do not collect sensitive personal data (such as health data, financial account numbers, or government ID numbers) through our website. We do not knowingly collect data from individuals under the age of 16.
How We Use Your Data
We process your personal data for the following specific purposes:
Inquiry Processing
To respond to RFQs, technical questions, and quotation requests submitted through our website or email.
Order Fulfillment
To process, manufacture, and deliver products according to agreed specifications and shipping instructions.
Business Communication
To send order updates, shipping notifications, sample confirmations, and after-sales support.
Website Analytics
To understand how visitors use our website and improve user experience and content relevance.
Legal & Compliance
To comply with applicable laws, export regulations, customs requirements, and to resolve disputes.
Marketing (with consent)
To send product updates or promotional information only where you have given explicit consent or where permitted by law.
Legal Basis for Processing (GDPR)
For individuals located in the European Economic Area or United Kingdom, we process your personal data under the following legal bases as defined in Article 6 of the GDPR:
Contract Performance
Processing necessary to respond to your RFQ, prepare a quotation, or fulfill a purchase order you have placed with us.
Legal Obligation
Processing required to comply with applicable laws, including export controls, customs declarations, and tax regulations.
Legitimate Interests
Processing for website analytics, fraud prevention, and business development activities, where such interests are not overridden by your rights.
Consent
For optional marketing communications and non-essential cookies, where you have provided explicit, freely given consent that can be withdrawn at any time.
Data Sharing & International Transfers
We do not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data only in the following limited circumstances:
- Service Providers: Third-party vendors who assist us in operating our website, CRM, email communication, or logistics (e.g., freight forwarders, ERP systems). These parties are bound by data processing agreements and may only use your data for specified purposes.
- Legal Requirements: Where required by applicable law, court order, or government authority, including customs and export control authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction, subject to equivalent privacy protections.
International Data Transfers: As EDOM is headquartered in China, your personal data will be transferred to and processed in China. For transfers from the EU/EEA or UK, we implement appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission, or other transfer mechanisms recognized under applicable law.
Data Security
We take the security of your personal data seriously and implement technical and organizational measures designed to protect it against unauthorized access, disclosure, alteration, or destruction. Our security practices include:
TLS Encryption
All data transmitted via our website is encrypted using TLS 1.2 or higher (HTTPS).
Access Controls
Access to personal data is restricted to authorized personnel on a need-to-know basis.
ISO 9001 Processes
Our operations follow ISO 9001:2018 quality management procedures, including document control.
While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours as required by the GDPR, and affected individuals will be informed without undue delay.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our general retention guidelines are as follows:
Your Privacy Rights
Subject to applicable law and certain exceptions, you have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you (Subject Access Request).
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten"), subject to legal retention obligations.
Right to Restriction
Request that we restrict processing of your data in certain circumstances.
Right to Portability
Receive your personal data in a structured, commonly used, machine-readable format.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
Withdraw Consent
Withdraw any previously given consent at any time without affecting the lawfulness of prior processing.
Lodge a Complaint
File a complaint with your local supervisory authority (e.g., ICO in the UK, or your EU member state's DPA).
To exercise any of these rights, please contact us at privacy@edom-electronics.com. We will respond within 30 days of receiving your request.
California Residents (CCPA / CPRA)
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These include:
- Right to Know: The right to know what personal information we collect, use, disclose, and sell about you.
- Right to Delete: The right to request deletion of personal information we have collected from you, subject to certain exceptions.
- Right to Opt-Out of Sale: EDOM Electronics does not sell personal information as defined under the CCPA. We do not sell or share your personal data with third parties for monetary consideration.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
- Right to Correct: The right to request correction of inaccurate personal information we maintain about you.
To submit a verifiable consumer request, please contact us at privacy@edom-electronics.com. We will acknowledge receipt within 10 business days and respond within 45 calendar days.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website.
We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acknowledgment of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our Data Privacy team:
Company
EDOM Electronics Co., Ltd.
Registered Address
Bao'an District, Shenzhen,
Guangdong Province, China
Privacy Inquiries
privacy@edom-electronics.comGeneral Business
sales@edom-electronics.comEU/UK residents who are not satisfied with our response have the right to lodge a complaint with their local data protection supervisory authority. A list of EU supervisory authorities is available at edpb.europa.eu. UK residents may contact the Information Commissioner's Office (ICO) at ico.org.uk.
Last Updated: January 1, 2025 — Version 1.0